A little clarity.
For the whole family.

Who is responsible

Kamil Migas, trading as NEWOTE, is the service provider and controller of personal data processed for FamilyTasker. Our address is Żurawia 22, 00-515 Warsaw, Poland; NIP 6572678255. Contact support@familytasker.app for app or privacy matters, or support@newote.com for general company enquiries.

Information we process

Account and family data: email addresses or usernames, password hashes, display names, avatars, language, time zone, family membership, invitations, roles and account settings. Children may use a parent-managed profile without providing their own email address.

Activity and content: tasks, schedules, completions, streaks, points, reward requests and approvals, messages within the family, support correspondence, and photos, audio or other attachments you choose to submit. Technical records may include IP addresses, device/app information, session and push tokens, event timestamps, security logs, consent records and subscription status or purchase tokens. Google Play processes payment details; we do not receive your full card number.

Why we process it

We process adult account, family-service and subscription data to provide the requested service and perform our contract (GDPR Article 6(1)(b)); legally required records under Article 6(1)(c); and proportionate security, fraud prevention, support and legal-claims records for our legitimate interests under Article 6(1)(f), balanced against your rights and children’s interests. For child-profile service data, where the child is not a party to the contract, we rely on a separately assessed lawful basis, including legitimate interests where appropriate, and parental authorisation or consent where required.

Optional processing that requires consent, including applicable device-storage or advertising/analytics consent, must have that consent (Article 6(1)(a)). You may withdraw it without affecting prior lawful processing. An operating-system permission is not a substitute for every consent required by law. Required information is needed to create or operate the requested account; optional uploads are not required for basic use. We do not make decisions with legal or similarly significant effects solely through automated processing.

Children, parents and sensitive information

A parent or lawful guardian must establish and supervise a child’s participation, manage access, and provide any authorisation required by the child’s age and local law. Children should not independently buy subscriptions. Parents can request access, correction or deletion of their child’s data and withdraw consent where applicable. Contact us if a child profile was created without appropriate authority.

Do not submit medical diagnoses, treatment details, identity documents, intimate images or other unnecessary sensitive information. Task notes and photos can reveal sensitive information even when not requested. FamilyTasker is an organisation tool, not a medical service. Where local law requires verifiable parental consent, that requirement must be satisfied before the relevant child-data processing; these terms alone do not supply that consent.

FamilyTasker is offered internationally. In the United States, COPPA may apply to personal information collected from children under 13, including persistent identifiers, not only email addresses. Where required, direct parental notice and verifiable parental consent must precede collection; parents may review or request deletion of their child’s information and refuse further collection. Contact support@familytasker.app to exercise these choices.

Who can receive information

Authorised family members and invited caregivers can see information permitted by their role. Technical hosting, email and support providers process information needed to deliver the service. Google services are used for AdMob advertising, Firebase Analytics, push delivery and Google Play billing. They may process device identifiers, app and ad interactions, diagnostic information and purchase-related records according to the service used and their applicable terms. See the provider privacy links below.

We may disclose information when legally required, to protect rights and safety, or in a lawful business transfer with appropriate safeguards and notices. Custom task/reward icons and uploaded sounds may be accessible to anyone with their file link; do not use them for confidential material. Family chat and task proof are not represented as end-to-end encrypted. We do not sell your family content.

Our hosting provider is hosting.com. Contact us for the applicable server locations and processing arrangements.

Advertising, analytics and device choices

Free accounts may show banner and interstitial ads to parents and children; Basic accounts may show banners to parents and interstitial ads to parents and children. Family and Full do not show automatic banner or interstitial ads. Optional rewarded ads may be offered to children on every plan and to Free parents for eligible extra actions. Choosing not to watch does not grant the optional reward.

The Android ad integration requests child-directed, under-age-of-consent treatment and a general-audience content rating; it is not configured to request personalised advertising. Ad services can still process technical information for delivery, security and measurement. Firebase Analytics is integrated for app-usage and account-flow measurement. Where consent is required for non-essential processing, it must be obtained separately. Device permissions control notifications, camera and microphone access; withdrawing them may disable the related feature. This documentation site itself loads no ad or analytics SDK and sets no cookies; its hosting server may retain ordinary access/security logs.

Storage, security and international transfers

We keep account and family records while needed to provide the service, then delete or anonymise them subject to legal obligations, security needs and legitimate claims. The app’s cleanup routines schedule in-app notifications for removal after seven days, task-confirmation photos after 24 hours, and deleted child/family profiles for cleanup after 30 days. Actual removal depends on scheduled cleanup execution; those periods do not apply to every upload, support record or backup. Restricted backups and records required by law can remain longer and are not used to restore normal service to a deleted account. Contact us for the applicable retention information.

We use access controls and other technical and organisational safeguards; no system is completely secure. Hosting and service providers may process data outside your country, including outside the EEA. Where GDPR requires transfer safeguards, we use an applicable adequacy decision or appropriate safeguards such as standard contractual clauses, with supplementary measures where needed. Ask us about recipients, processing locations and the safeguards applicable to your data.

Your rights and account deletion

Depending on the applicable law and processing basis, you may request access, a copy, correction, deletion, restriction, portability, or object to processing based on legitimate interests. You may withdraw consent at any time. Email support@familytasker.app or use the account/privacy controls and public account-deletion page linked below. We may request proportionate information to verify your identity or authority over a child’s account.

We normally respond to GDPR requests within one month; a permitted extension will be explained within that period. You can complain to the President of the Polish Personal Data Protection Office (UODO) or another competent supervisory authority, including where you live or work in the EEA. Deleting an account does not automatically cancel a Google Play subscription: cancel it separately in Google Play. We will identify any records that must be retained and the reason. Material changes to this policy will be communicated as required; the version date appears above.

The service and who may use it

FamilyTasker helps families organise tasks, routines, rewards and communication. An adult with legal capacity must create and manage the family account. You must have authority to invite or manage another person, especially a child. Keep account details accurate, protect credentials, and report unauthorised access. Parents and guardians choose age-appropriate tasks, rewards and settings and supervise children; our duties under applicable law are not transferred to them.

Safe use and your content

Do not use the service for unlawful activity, harassment, exploitation, dangerous tasks, coercion, privacy violations, or to upload content you have no right to share. Do not attempt unauthorised access, disrupt the service, manipulate points or ad verification, or bypass subscription limits. Do not disclose other people’s sensitive information unnecessarily.

You retain your rights in your content. You grant us only the non-exclusive permission needed to host, process, display, transmit and back up that content to operate and protect the service, including through service providers. This is not a licence to sell your content or use children’s images in advertising. The permission ends when the content is deleted, except for lawful retention and restricted backup periods.

Tasks, points and rewards

Points and streaks are in-app progress indicators, not money, a deposit, cryptocurrency or a payment instrument. They have no cash redemption or transfer value. Parents choose and fulfil family rewards; NEWOTE does not supply those rewards or guarantee a particular behavioural, educational or health outcome. Never make essential care, food, safety or a child’s basic needs conditional on app performance or viewing ads.

Optional ad rewards require completion and successful verification; availability, frequency limits and eligibility apply. The child’s one-point ad reward is limited to once per four hours after verified credit. Free-plan extra tasks/rewards may need a separate ad for creation and each eligible approval. No reward is owed for an incomplete or fraudulent view, but contact support about a genuine verification failure. We may correct errors or abuse with an explanation and review route.

Plans, payment and cancellation

Free, Basic, Family and Full have the features and limits described in the app at the time of purchase. Prices, currency, billing period, taxes where applicable, renewal terms and any trial conditions are shown before confirmation. Purchases through Google Play are also subject to its applicable billing terms. Subscriptions renew automatically unless cancelled in Google Play before renewal under the purchase terms.

Cancellation normally stops future renewal and access continues for the paid period, subject to applicable law. Uninstalling FamilyTasker or deleting an account does not cancel a subscription. Manage it in Google Play’s subscriptions settings. Refunds and billing complaints can be raised through Google Play and with our support; mandatory refund and consumer rights are not excluded. Downgrades may limit new actions even where existing records remain. Material paid-plan changes require the notice and remedies applicable by law.

Consumer rights and withdrawal

If you are an EEA consumer, distance-contract rules generally provide a 14-day withdrawal period from conclusion of a service contract, subject to applicable exceptions. Early performance, proportionate payment, and any loss of a withdrawal right require the conditions and express requests or acknowledgements required by law; downloading the app or accepting these terms alone is not a blanket waiver. Contact us or the seller identified at checkout to exercise your rights.

A withdrawal message may state: “I withdraw from my contract for FamilyTasker, concluded on [date]. Name: [name]. Account/order reference: [reference]. Date: [date].” No special form is required. Your statutory rights regarding supply, conformity, updates, remedies, price reductions and termination remain unaffected. We handle complaints within the deadlines required by applicable law.

Availability, changes and suspension

We take reasonable care in providing the service, but maintenance, connectivity, device limitations and third-party outages may interrupt features. FamilyTasker is not an emergency, medical, diagnostic or therapeutic service. Do not rely on it as the only record of essential information or for urgent communications.

We may restrict misuse, compromised accounts or unlawful content when reasonably necessary, explaining the reason and offering a way to contact support unless law or an urgent security need prevents notice. Measures should be proportionate. Changes to paid digital services, discontinuation, and updates to these terms remain subject to required notice, consumer remedies and, where required, your agreement. Publication alone does not override those requirements.

Intellectual property and responsibility

NEWOTE and its licensors retain rights in the app, branding and software. You receive a limited, non-exclusive, non-transferable right to use the service for its intended purpose while entitled to access it. Statutory exceptions remain available.

We are responsible as required by applicable law. To the extent lawfully permitted, we are not responsible for losses caused solely by unauthorised misuse, circumstances outside our reasonable control, or independent third-party conduct; this does not excuse our own breach or failure to exercise required care. Nothing excludes liability that cannot lawfully be limited, including mandatory consumer remedies, intentional misconduct, or applicable personal-injury liability. No blanket waiver of your statutory rights is intended.

Contact, applicable law and updates

Contact support@familytasker.app for complaints, account help or a review of a restriction. Include a description and relevant dates or an order reference, but never your password. General company enquiries can be sent to support@newote.com or to NEWOTE at the address below.

Polish law governs these terms without depriving consumers of mandatory protections in their country of habitual residence. Competent courts and any available alternative dispute resolution are determined by applicable law; there is no exclusive Warsaw-court requirement or mandatory arbitration. Translations are provided for accessibility, and no language-priority clause overrides mandatory local rights. If a term is unenforceable, the remainder continues where legally possible. Material revisions will be notified as required.